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Privacy Policy

1. Information We Collect

We collect different types of information to provide and improve our services, including:

1.1 Personal Information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment details (processed securely via third-party providers)

1.2 Non-Personal Information:

  • Browser type and version
  • IP address
  • Device information
  • Pages visited and browsing behaviour on our website

2. How We Use Your Information

We use the collected data for the following purposes:

To Process Orders – Your details are used to confirm purchases, arrange shipping, and provide order updates.
To Improve Our Services – We analyse customer behaviour to enhance our website, product offerings, and customer experience.
To Communicate with You – We may send order confirmations, shipping updates, and customer service responses.
For Marketing Purposes – With your consent, we may send promotional offers and updates via email or SMS.
To Ensure Security – We monitor site activity to prevent fraud, unauthorised transactions, and data breaches.


3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties in the following cases:

🔹 Payment Processors – Secure third-party services handle transactions on our behalf.
🔹 Shipping Providers – To deliver your orders efficiently.
🔹 Marketing & Analytics Partners – To improve our website and customer experience.
🔹 Legal Requirements – If required by law or to prevent fraudulent activity.


4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These help us:

🍪 Remember your preferences
🍪 Analyse website traffic
🍪 Personalise your shopping experience

You can manage or disable cookies through your browser settings, but this may affect website functionality.


5. Data Security

We implement strict security measures to protect your personal data, including:

🔒 Secure encryption for payments
🔒 Firewalls and access controls
🔒 Regular security audits

Despite these measures, no online platform can guarantee 100% security, so we encourage customers to use strong passwords and be cautious with personal information.


6. Your Rights & Choices

Under UK data protection laws, you have the right to:

✔️ Access – Request a copy of the personal data we hold about you.
✔️ Correct – Update any inaccurate or incomplete information.
✔️ Delete – Request the removal of your personal data (subject to legal obligations).
✔️ Withdraw Consent – Opt out of marketing communications at any time.

To exercise these rights, please contact us at [email protected].


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing any personal information.


8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We recommend reviewing this policy periodically.


9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:

📧 Email: [email protected]
📞 Phone: 070 0763 8756
📍 Address: 69 Whitchurch Road, Enderby, LE9 9PL, UK

Thank you for trusting TrendFortress.shop with your personal data. Your privacy is our priority! 🚀

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