At lesdeal.shop, we are committed to providing fast, reliable, and affordable shipping to our customers across the UK. Below you will find detailed information about our shipping process, delivery times, and costs.
1. Order Processing Time
🕒 Orders are processed within 1-2 business days (Monday–Friday, excluding public holidays).
📦 Once your order is processed, you will receive a confirmation email with your tracking details.
2. Shipping Options & Delivery Times
We offer the following shipping options across the UK:
Shipping Method | Estimated Delivery Time | Cost |
---|---|---|
Standard Shipping | 3-5 business days | Free on orders over £50 (£4.99 for orders below) |
Express Shipping | 1-3 business days | £6.99 |
Next-Day Delivery | 1 business day (order before 2 PM) | £9.99 |
🚚 Tracking Available – All orders come with a tracking number so you can monitor your delivery in real time.
3. Shipping Destinations
We currently ship across the UK. Unfortunately, we do not yet offer international shipping.
📍 We DO deliver to:
✔️ Mainland UK
✔️ Northern Ireland
✔️ Scotland & Wales
❌ We DO NOT deliver to:
- PO Boxes
- BFPO (British Forces Post Office) addresses
If you are unsure whether we can ship to your location, feel free to contact our support team.
4. Order Tracking
Once your order has been shipped, you will receive an email with a tracking link. You can track your order using the provided link or contact our support team for assistance.
5. Shipping Delays & Issues
While we strive to ensure timely deliveries, certain factors may cause delays, including:
⚠️ High demand during peak seasons (e.g., holidays, sales)
⚠️ Severe weather conditions or natural disasters
⚠️ Postal service disruptions
If your order is delayed, please allow an additional 3-5 business days before reaching out. If you still haven’t received your package, contact us, and we’ll resolve the issue promptly.
6. Damaged, Lost, or Missing Packages
We take great care in packaging and shipping your order. However, if you experience any of the following issues, please contact us immediately:
❌ Damaged Items – If your item arrives damaged, please send us clear photos of the product and packaging within 48 hours of delivery. We will arrange a replacement or refund.
❌ Lost Package – If your tracking status shows “delivered” but you have not received your package, contact us, and we will investigate the issue with the courier.
❌ Missing Items – If your order arrives incomplete, reach out to us, and we will arrange for the missing item to be sent.
📧 Email: [email protected]
📞 Phone: 070 0763 8756
7. Returns & Refunds
If you need to return an item, please refer to our Return & Refund Policy for details on how to initiate a return and get a refund.
8. Contact Us
If you have any questions about our shipping policy or need assistance with your order, feel free to reach out:
📧 Email: [email protected]
📞 Phone: 070 0763 8756
📍 Address: 69 Whitchurch Road, Enderby, LE9 9PL, UK
We appreciate your trust in lesdeal.shop and look forward to serving you! 🚀