Discount Automatically Applied1. General Terms
1.1. These Terms of Service govern your use of TrendFortress.shop and apply to all users of the site, including customers, vendors, and visitors.
1.2. By using this website, you confirm that you are at least 18 years old or have legal permission from a guardian.
1.3. We reserve the right to modify these terms at any time, and it is your responsibility to review them periodically.
2. Products & Orders
2.1. We specialise in clearance sales and stock Furniture, Tools, Outdoor gear, Sports & Games, Baby & Kids Products, and Sex Tools.
2.2. All product descriptions, images, and prices are accurate to the best of our knowledge, but we do not guarantee they are error-free.
2.3. Orders are subject to availability. If an item is out of stock after purchase, we will notify you and issue a full refund.
2.4. We reserve the right to refuse or cancel any order if fraud or unauthorised activity is suspected.
3. Pricing & Payments
3.1. All prices are listed in GBP (£) and include applicable taxes unless stated otherwise.
3.2. We accept major credit/debit cards and other secure payment methods displayed at checkout.
3.3. Payments must be completed before an order is processed. If a payment fails or is flagged for security reasons, we may cancel your order.
4. Shipping & Delivery
4.1. We offer fast shipping across the UK. Delivery times may vary based on your location and chosen shipping method.
4.2. Once an order is dispatched, we are not responsible for delays caused by couriers or unforeseen circumstances.
4.3. Customers must provide accurate shipping details. We are not responsible for orders lost due to incorrect addresses.
5. Returns & Refunds
5.1. We accept returns within 14 days of delivery, provided items are unused and in their original packaging.
5.2. Certain items, such as personal-use products (e.g. Sex Tools), are non-returnable for hygiene reasons unless faulty.
5.3. Refunds are processed within 7-10 business days after we receive the returned item. Shipping costs are non-refundable unless the return is due to our error.
6. User Conduct
6.1. You agree not to use our website for any unlawful purpose, including but not limited to:
- Engaging in fraud or unauthorised transactions
- Attempting to access restricted areas of our site
- Disrupting the website’s functionality or security
6.2. We reserve the right to suspend or terminate accounts found violating these terms.
7. Privacy & Data Protection
7.1. We take data privacy seriously. Your personal information is handled in accordance with our Privacy Policy.
7.2. We do not store or share payment details. Transactions are processed through secure third-party providers.
8. Limitation of Liability
8.1. We strive to provide high-quality products, but we are not liable for:
- Any indirect, incidental, or consequential damages arising from product use
- Delays or issues beyond our control, such as courier delays or supply chain disruptions
8.2. Our total liability shall not exceed the amount paid for the product in question.
9. Governing Law
9.1. These Terms of Service are governed by UK law. Any disputes shall be resolved in UK courts.
10. Contact Information
For any questions regarding these Terms of Service, please contact us:
📧 Email: [email protected]
📞 Phone: 070 0763 8756
📍 Address: 69 Whitchurch Road, Enderby, LE9 9PL, UK
Thank you for shopping with TrendFortress.shop! 🎉